Describe a time when you identified a gap in a process and took the initiative to address it.

This question evaluates your initiative and ability to proactively identify and solve problems. Interviewers are interested in how you contribute to continuous improvement within an organization.

Share a specific situation using the STAR method, highlighting the gap you identified, the initiative you took to address it, and the positive changes that resulted. For example, "I noticed a bottleneck in our reporting process, so I proposed an automated solution that saved us hours each week and improved accuracy."