How do you normally handle a situation where a colleague is resistant to your ideas?
Why this question is asked
This question assesses your diplomacy and communication skills. It reveals how you respond to pushback and your ability to engage others in dialogue rather than confrontation.
How to answer it
Talk about your strategy for understanding their concerns and finding common ground. You could say, 'I listen to their objections carefully and ask questions to clarify their viewpoint before presenting additional information that addresses their concerns.'
Skills assessed
DiplomacyEmpathyHumorMentoringNetworkingOffice PoliticsPatiencePersonal BrandingPositive reinforcementPublic speakingSensitivityToleranceClarityConfidenceConstructive feedbackFriendlinessInterviewingListeningNon-verbalPresentation SkillsQuick-wittednessRespectStorytellingVerbalWrittenAnalysisBrainstormingDecision makingInitiativeLateral thinkingLogical reasoningNegotiationObservationPersistencePersuasion
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