How to answer
“Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way.”
How to answer it
To effectively respond, describe a specific situation where your persuasion skills led to a positive outcome. Use the STAR method to structure your answer: 'In my previous role, I had to persuade a colleague to alter their approach on a project. I approached them with data-backed insights (Situation), listened to their concerns (Task), then presented a revised plan that addressed their points and showcased the benefits for the team (Action). As a result, we not only adopted the new plan but also improved our project's efficiency, leading to a successful completion ahead of schedule (Result).' This demonstrates your objectivity and ability to communicate effectively.
What a strong answer includes
- •Provides a clear, specific example with context and outcome.
- •Demonstrates understanding of the other person's perspective.
- •Describes the techniques used to persuade, such as logical reasoning or empathy.
- •Shows a positive outcome that benefited both parties involved.
Mistakes to avoid
- •Gives a vague or generic example without details.
- •Fails to acknowledge the other person's viewpoint or concerns.
- •Focuses solely on their own perspective without collaboration.
- •Describes a negative outcome or conflict as a result of their persuasion.
Why interviewers ask this
Interviewers ask about your ability to persuade others to gauge your communication and interpersonal skills. Persuasion often reveals your competencies in empathy, active listening, and the ability to adapt your approach to different personalities. Additionally, it allows them to assess your critical thinking as you articulate how you navigate disagreements or differing perspectives.