All questions

Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way.

Why this question is asked

Interviewers ask about your ability to persuade others to gauge your communication and interpersonal skills. Persuasion often reveals your competencies in empathy, active listening, and the ability to adapt your approach to different personalities. Additionally, it allows them to assess your critical thinking as you articulate how you navigate disagreements or differing perspectives.

How to answer it

To effectively respond, describe a specific situation where your persuasion skills led to a positive outcome. Use the STAR method to structure your answer: 'In my previous role, I had to persuade a colleague to alter their approach on a project. I approached them with data-backed insights (Situation), listened to their concerns (Task), then presented a revised plan that addressed their points and showcased the benefits for the team (Action). As a result, we not only adopted the new plan but also improved our project's efficiency, leading to a successful completion ahead of schedule (Result).' This demonstrates your objectivity and ability to communicate effectively.

Skills assessed

ClarityConfidenceConstructive feedbackEmpathyFriendlinessHumorInterviewingListeningNon-verbalPresentation SkillsQuick-wittednessRespectStorytellingVerbalWrittenDiplomacyMentoringNetworkingOffice PoliticsPatiencePersonal BrandingPositive reinforcementPublic speakingSensitivityToleranceAnalysisBrainstormingDecision makingInitiativeLateral thinkingLogical reasoningNegotiationObservationPersistencePersuasion

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